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12 Signs of Sexual Harassment in Retail Work

Sexual Harassment | 07.30.25
A woman working across the counter with a customer, whose gesturing angrily at her. The woman is wearing a black apron.
July 30, 2025

Sexual harassment in the workplace is a serious issue that can affect anyone, regardless of their role or experience. For those working in retail, where employees often interact closely with colleagues, customers, and supervisors, recognizing the signs of harassment is crucial.

This guide will outline the most common signs of sexual harassment in retail work and provide valuable insights to help employees feel informed, supported, and empowered in a difficult situation.

Sexual Comments or Jokes

Comments or jokes of a sexual nature may sometimes be dismissed as “humor,” but they can cause significant harm to an individual’s sense of comfort and respect in the workplace. These remarks might include commenting on someone’s appearance, implying suggestive meanings, or making inappropriate innuendos.

Retail settings often encourage camaraderie among employees, but it’s imperative that all interactions remain respectful and professional. If an employee feels targeted or degraded by these comments, it can severely impact their well-being and work performance.

A woman in a hairnet and apron, holding a piece of paper, while the man behind her points angrily; they're working in a bakery.

Retaliation for Reporting or Refusing Advances

Retaliation is a serious issue that exacerbates the harm caused by harassment. Retail employees who report inappropriate behavior or decline unwanted advances may fear losing shifts, being reassigned undesirable tasks, or even losing their jobs entirely. Such retaliation not only violates workers’ rights but also creates an environment where harassment goes unchecked.

Employers have a responsibility to create robust reporting systems that ensure confidentiality and take complaints seriously without fear of reprisal. Transparent anti-retaliation policies are essential in protecting employees and encouraging them to speak up when necessary.

Displaying or Sharing Explicit Materials

The workplace is never a suitable setting for explicit materials, yet this form of harassment can occur in various ways, such as showing inappropriate images on phones or sharing explicit messages.

Exposing others to such content creates discomfort and violates workplace respect. Employers can support their teams by setting clear policies and taking swift action when this behavior is reported.

Persistent Unwanted Advances

Persistent unwanted advances can include repeated requests for dates or attempts at initiating romantic or sexual relationships despite clear rejections. This type of harassment can be particularly challenging in retail, where employees work closely together and may feel pressured to avoid confrontation.

Employers must create a safe and accessible avenue for reporting this behavior, as the repeated nature of these advances can lead to feelings of fear, humiliation, or powerlessness. Management must take complaints seriously and reinforce a culture where all workers feel respected.

Leering or Staring

Leering or staring can create an uncomfortable environment for employees. When someone is subjected to prolonged or inappropriate gazes, especially those that fixate on their body, it can feel invasive and dehumanizing.

Aggressors may try to dismiss this behavior as harmless or accidental, but for the person experiencing it, the repeated attention can lead to significant distress or anxiety. Retail spaces, given their open and busy nature, can make employees feel particularly vulnerable, underscoring the importance of respectful behavior and consistent boundaries.

Offensive Gestures or Sounds

Certain gestures, noises, or comments, such as whistling or making suggestive hand signals, are forms of sexual harassment that can demean or intimidate employees. These actions often perpetuate an atmosphere of disrespect and can make victims feel targeted or unsafe.

Although they may be presented as “jokes” or “playful” on the surface, offensive gestures and sounds disrupt the workplace and can lead to long-term emotional impacts. Employees should be encouraged by their employers to report such behavior without fear of retaliation.

Quid Pro Quo Situations

Quid pro quo harassment is one of the most explicit forms of workplace misconduct. This happens when someone in power offers or withholds professional benefits, like promotions, scheduling, or continued employment, in exchange for romantic or sexual favors.

Not only do these scenarios exploit the individual, but they also undermine trust and professionalism throughout the workplace. While controversial, it is in part why some employers make romantic relationships a fireable offense, as these relationships can lead to complex situations and even tricky legal battles.

Sexist or Demeaning Language

Sexist or demeaning language is one of the most blatant signs of sexual harassment in retail. This kind of language might include inappropriate jokes about someone’s gender, negative stereotypes, or patronizing comments that undermine an employee’s capabilities. Not only do these comments create an uncomfortable work environment, but they also diminish the morale and confidence of the individual being targeted.

Employers and management must take active steps to condemn such behavior, clearly stating that it has no place in the work environment. Providing ongoing training for staff on respectful communication can make a meaningful difference in addressing this concern.

Mocking or Misusing Pronouns

The deliberate misuse or mocking of pronouns is a harmful act that invalidates someone’s identity and can lead to profound emotional distress. Employers can encourage workers to share their pronouns if they feel comfortable, and all staff should receive education about the importance of using correct pronouns. Additionally, a culture of support and accountability should be fostered so that such behavior is addressed promptly and effectively.

A customer with a beard and glasses is angrily gesturing over the conveyor belt at a grocery store clerk.

Uncomfortable Customer Interactions

Customer-facing retail roles expose employees to a wide variety of interactions, some of which can cross personal boundaries. Comments of a sexual nature, unsolicited advances, or intimidation from customers are unfortunately common in such positions. Management can address these incidents by standing firmly behind their employees.

The retail company should have clear policies for responding to inappropriate customer behavior so employees feel supported and protected. Businesses should prioritize outreach and communication that shift the focus toward creating a respectful environment for staff and patrons.

Every employee deserves to work in an environment that is safe, respectful, and completely free from harassment, no exceptions. By staying informed and vigilant, retail workers can stand up against sexual harassment and protect themselves and others.

If you or someone you know has experienced sexual harassment at work, you’re not alone. Our sexual harassment attorneys at the Law Firm of Tamara N. Holder are here to fight relentlessly for victims, offering the expert legal support needed to reclaim your rights and demand justice. Together, we can shatter the silence, hold wrongdoers accountable, and build workplaces where dignity, respect, and equality are not just goals—they’re guarantees.